网易云音乐回应“年度报告不准”：严重失实，个别系统故障已修复

\u003cdiv class=\"rich_media_content\"\u003e\u003c!--NO_AD_ERROR_2--\u003e\u003cp\u003e近日，据新浪财经报道，大量网易云音乐用户在社交平台反映网易云年度报告数据不准确，例如“年度歌手”是自己不认识的“陌生人”，或报告中出现了自己从未听过的歌曲；部分用户怀疑账号被他人用于“注水刷数据”，并指出类似问题往年也存在，对客服“无法修改报告”的回应感到不满。\u003c!--NO_AD_0--\u003e\u003c!--EOP_0--\u003e\u003c/p\u003e\u003c!--PARAGRAPH_0--\u003e \u003cp\u003e\u003c!--IMG_0--\u003e\u003c/p\u003e \u003cp\u003e1月7日，网易云音乐方面就此回应九派财经称，所谓数据注水，毫无依据，严重失实。“账号被人拿去刷数据了”表述，经核实该用户账号状态正常，年度歌单歌曲播放次数无异常，歌曲顺序是用户手动调整过。\u003c!--NO_AD_1--\u003e\u003c!--EOP_1--\u003e\u003c/p\u003e\u003c!--PARAGRAPH_1--\u003e \u003cp\u003e针对有用户称其每个榜单前列都是五月天，“结果年度作词作曲不是阿信，而是一个只听了几天的纯音乐”的情况，网易云音乐回应称，“此为短时间系统故障，已修复。”\u003c/p\u003e \u003cp\u003e一位用户告诉记者，由于自己平日打开网易云的频率较低，账号未曾共享、也不后台播放，在发现报告中总结出“2025最爱歌手榜”全是陌生歌手、第一名的收听次数高达1035次后，她询问了官方，经查询，这是因其账号忘记登出公司音响设备所致。\u003c!--AI_AD_1000--\u003e\u003c!--AI_AD_2000--\u003e\u003c!--NO_AD_2--\u003e\u003c!--EOP_2--\u003e\u003c/p\u003e\u003c!--PARAGRAPH_2--\u003e \u003cp\u003e此前12月29日，网易云音乐曾发布一则公告称，经反复核查，听歌报告数据的整体逻辑准确。同时，有几种较常见因素可能影响一部分用户的感受。其中包括，曾使用车机，电视，智能音箱等多终端设备听歌，或您的账号曾出借他人使用；使用心动模式/私人漫游/每日推荐等各类个性化推荐功能；如果您在无网络环境下收听本地歌曲，数据需要在联网后上报，如离线时间过长，则可能存在数据延迟或丢失。\u003c!--NO_AD_3--\u003e\u003c!--EOP_3--\u003e\u003c/p\u003e\u003c!--PARAGRAPH_3--\u003e \u003cp\u003e九派财经记者王芊蔚夏雯琪\u003c/p\u003e \u003cp\u003e编辑万珮\u003c/p\u003e \u003cp\u003e【来源：九派新闻】\u003c/p\u003e\u003cp\u003e 声明：此文版权归原作者所有，若有来源错误或者侵犯您的合法权益，您可通过邮箱与我们取得联系，我们将及时进行处理。邮箱地址：jpbl@jp.jiupainews.com\u003c!--NO_AD_4--\u003e\u003c!--EOP_4--\u003e\u003c/p\u003e\u003c!--PARAGRAPH_4--\u003e\u003cstyle\u003e.rich_media_content{--news-tabel-th-night-color: #444444;--news-font-day-color: #333;--news-font-night-color: #d9d9d9;--news-bottom-distance: 22px}.rich_media_content p:not([data-exeditor-arbitrary-box=image-box]){letter-spacing:.5px;line-height:30px;margin-bottom:var(--news-bottom-distance);word-wrap:break-word}.rich_media_content .qn-editor-copy p:not([data-exeditor-arbitrary-box=image-box]){letter-spacing:unset;line-height:unset;margin-bottom:unset;word-wrap:unset}.rich_media_content{color:var(--news-font-day-color);font-size:18px}@media(prefers-color-scheme:dark){body:not([data-weui-theme=light]):not([dark-mode-disable=true]) .rich_media_content p:not([data-exeditor-arbitrary-box=image-box]){letter-spacing:.5px;line-height:30px;margin-bottom:var(--news-bottom-distance);word-wrap:break-word}body:not([data-weui-theme=light]):not([dark-mode-disable=true]) .rich_media_content .qn-editor-copy p:not([data-exeditor-arbitrary-box=image-box]):not(.qn-editor-copy){letter-spacing:unset;line-height:unset;margin-bottom:unset;word-wrap:unset}body:not([data-weui-theme=light]):not([dark-mode-disable=true]) .rich_media_content{color:var(--news-font-night-color)}}.data_color_scheme_dark .rich_media_content p:not([data-exeditor-arbitrary-box=image-box]){letter-spacing:.5px;line-height:30px;margin-bottom:var(--news-bottom-distance);word-wrap:break-word}.data_color_scheme_dark .rich_media_content .qn-editor-copy p:not([data-exeditor-arbitrary-box=image-box]){letter-spacing:unset;line-height:unset;margin-bottom:unset;word-wrap:unset}.data_color_scheme_dark .rich_media_content{color:var(--news-font-night-color)}.data_color_scheme_dark .rich_media_content{font-size:18px}.rich_media_content p[data-exeditor-arbitrary-box=image-box]{margin-bottom:11px}.rich_media_content\u003ediv:not(.qnt-video),.rich_media_content\u003esection{margin-bottom:var(--news-bottom-distance)}.rich_media_content hr{margin-bottom:var(--news-bottom-distance)}.rich_media_content .link_list{margin:0;margin-top:20px;min-height:0!important}.rich_media_content blockquote{background:#f9f9f9;border-left:6px solid #ccc;margin:1.5em 10px;padding:.5em 10px}.rich_media_content blockquote p{margin-bottom:0!important}.data_color_scheme_dark .rich_media_content blockquote{background:#323232}@media(prefers-color-scheme:dark){body:not([data-weui-theme=light]):not([dark-mode-disable=true]) .rich_media_content blockquote{background:#323232}}.rich_media_content ol[data-ex-list]{--ol-start: 1;--ol-list-style-type: decimal;list-style-type:none;counter-reset:olCounter calc(var(--ol-start,1) - 1);position:relative}.rich_media_content ol[data-ex-list]\u003eli\u003e:first-child::before{content:counter(olCounter,var(--ol-list-style-type)) '. 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